Account lockouts and authentication-related support tickets are often treated as a usability problem. In corporate reality, they are usually a design signal: the authentication program
Most account recovery breaches do not happen because attackers break cryptography. They happen because identity proofing breaks under pressure. When a user is locked out,
Many account recovery workflows still rely on two channels that attackers understand extremely well: SMS and email. Both are convenient. Both are also fragile at
Push-based MFA became popular because it is simple: users tap “Approve” and move on. That simplicity is also the weakness. Push prompts turn authentication into
When attackers can’t phish a passwordless login or bypass a strong authenticator, they pivot to the most human system in identity: the helpdesk. Helpdesk-assisted recovery
Authenticator apps are a popular MFA choice because they feel like a clean upgrade from passwords and SMS codes. They are inexpensive, easy to roll
Corporate authentication has changed faster than most policies. For years, “strong security” meant a password plus something else: an SMS code, an authenticator app, or
Key insights from our Post-Quantum Security Talks & Drinks in Barcelona Quantum computing is moving rapidly from research labs to strategic planning discussions in cybersecurity.
Account recovery is where strong authentication programs quietly fail. Teams harden login with passwordless methods, but recovery remains a soft target: reset links, inbox compromise,
Most authentication programs are designed for the “happy path”: a normal user, a normal device, and a normal day. Real enterprises run on abnormal days.
